Discrimination and Host Misconduct
I’m writing to report a very upsetting and discriminatory experience with host Cynthia K. After our stay, she sent a message saying, “$40 is not worth hosting people like you,” which felt deeply racist and targeted. That language was unnecessary, inappropriate, and clearly rooted in bias.
During our stay, Cynthia refused to address us directly and instead made false claims, including saying we left the site late, which was not true. She also threatened to call the police simply because my parents do not speak English. This threat was unprovoked and made us feel unsafe. Rather than resolve anything respectfully, she resorted to making assumptions and accusations about our character.
We were respectful guests, and nothing about our actions justified that kind of treatment. Her message, tone, and behavior showed a clear lack of professionalism and a disregard for Hipcamp’s values of inclusion, respect, and community.
This experience was painful and humiliating. We felt racially profiled and unwelcome — not because of anything we did, but simply because of who we are. I urge Hipcamp to investigate this host and take appropriate action to prevent others from going through the same.